Interview Skills

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Enquire to book

  • Min 4 people
  • Max 12 people
  • Indoors

How did the interview go?

In the dictionary, ‘interview’ is defined as a conversation with purpose. If only all interviews were that simple and free of the many challenges that they can throw at us all. Being invited for and attending an interview, whether that’s for a new job, a one-to-one, or an internal promotion, naturally can be a very daunting task for many.

The role of interviewer also has its challenges, following recruitment processes and the responsibility of ensuring that the right candidate has been found for the right role.

With the correct skills, interviews can be viewed as opportunities to recruit new talent, as well as for candidates to showcase their knowledge and experience when applying for new roles. It can also enhance relationships between managers and colleagues, rather than become fear inducing ordeals.

Be ready to sit at both sides of the desk…

Clearly communication skills are common to all interviews, so our one-day BlueSky Experiences training course will cover questioning, listening, body language and positive language skills. We can also create bespoke sessions to meet your specific organisational needs, from preparing to be interviewed to conducting recruitment interviews, offering feedback at appraisals and return to work interviews.

At the end of this course you will be able to: 

Be prepared for any interview scenario

  • End the interview on a positive note
  • Prepare to answer questions based on your CV
  • Communication effectively– body language, eye contact, vocal quality
  • Create a professional and memorable first impression: perceptions, the 9-90 model, what to wear, introducing yourself
  • Control your nerves
  • Respond positively
  • Be confident having practiced various interview scenarios

Conduct recruitment interviews, prepare to conduct appraisals & return to work

  • Follow the legal framework and Duty of Care in sickness
  • Set objectives
  • Able to make overall assessment and rating
  • Practice good note taking
  • Use active listening
  • Understand and follow legal requirements
  • Manage the recruitment process
  • Develop role profiles including job descriptions and person specifications
  • Prepare the scene – delegating roles & responsibilities
  • Identify the best questions to ask, using the STAR model
  • Understand how to score skills and behaviours against job description & competences
  • Follow appraisal processes
  • Understanding the benefits of Return to Work Interviews
  • Conduct W.A.R.M. interview – Principles and practice with feedback

 

“You have brains in your head. You have feet in your shoes. You can steer yourself in any direction you CHOOSE!” – Dr. Seuss

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